Prenzlauer Berg is open: book visit now!
Prenzlauer Berg is open: book visit now!
Telemedicine Erfahrung am Laptop und Smartphone

Video visits at Rex


Online-only video treatment is currently not possible for regulatory reasons.

Video visits are therefore only offered in a supportive capacity as part of an existing treatment relationship.

Get vet care from anywhere.

Support for existing clients

As part of an existing treatment relationship, we help you remotely.

Same day availability

Simply book your appointment online and speak to one of our vets today.

Pay online in seconds.

The price of our video consultation is 25€ for 15 minutes and can be paid online.
Book video appointment now
Please note:

For regulatory reasons, a video appointment is only possible for existing clients as support in an existing treatment relationship.

When we offer video appointments
to support existing customers

We look forward to meeting you.

Nadine Tröschel
Veterinary nurse
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Details ansehen
Elisa Prechnow
Veterinary nurse
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Franziska Klien
Veterinary nurse
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Details ansehen

In case you were wondering ...

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How can I change or cancel my video appointment?

You can reschedule or cancel your video appointment from your Rex account. Please cancel at least 1 hour in advance, so we can help other pets in need.

What pets can your vets consult on?

We specialize in pets and small animals. Dogs, cats and rabbits are very welcome here.

What payment options do you offer?

You can easily pay for the video appointment online. Currently we offer the following payment methods: Debit card, credit card and PayPal.

How does a video appointment work?

One of our Rex vets will ask questions, take a look at your pet (the back camera of your mobile is great for that!) and discuss treatment options or next steps, as applicable. In some cases, a clinic visit or an appointment with a specialist may be recommended.

Telemedicine Erfahrung am Laptop und Smartphone

Book your
video appointment.


Only for existing clients within the
framework of the treatment relationship